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Warranty Information

Altivo Timepieces Inc. is an Authorized dealer of all watch brands sold at AltivoTime.com

As an Authorized dealer, we offer you a watch direct from
Manufacturer or US Distributor of the Brand. You get a watch that
is Authentic, direct from the Manufacturer, in Complete Original
Packaging including the Instruction Manual and Warranty Booklet/Card
with the manufacturer's warranty.

This is general information to find exact Warranty coverage details about your watch
please read Warranty material included with the watch at the time of purchase or
contact Manufacturer ( Warranty provider ) for more details.

Most watches are warranted by manufacturer against defects in materials and
workmanship by under the terms and conditions of this warranty for
a period of two (2) years from the original date of purchase.

Warranty only covers the following components: the watch
movement, hands and dial. Should a covered component be
defective in materials or workmanship during the warranty period
under normal use, it will be repaired or the watch will be replaced
(at the sole discretion of the service center) free of repair charges.

Warranty does not cover:

  •  Battery, case, crystal, strap or bracelet

  •  Damage resulting from improper handling, lack of care, accidents, negligence or normal wear or tear.

  • Water damage even if marked “water-resistant”.

Warranty is void if the watch has been damaged by accident, negligence,
unauthorized service, or other factors not due to defects in materials or

It may vary from one Manufacturer to another, that is why we
recommend you to check the Warranty Booklet/Card included in watch
packaging and also information provided by Manufacturer.